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Do I need a username and password?
Create an account with us for free using only an email address. Also, you should create your own powerful password minimum 12 characters which should contain Caps letters, normal letters, numbers and signs. Creating an account with is not required to create an order. We are encourage you to create an account with us to see our products or to stay connected with news on BoNaCo market.
Do I have a minimum order?
After you registered is no necessary to create an order. Also if you create an order is no a minimum amount limit,
Where can I see your prices?
On each product is shown the price. The price displayed is in UK currency, pounds (£).
Where can I see your prices?
On each product is shown the price. The price displayed is in UK currency, pounds (£).
Do I am charged with VAT?
We are not VAT payer, so our products are not affected with VAT. But sometimes, the products of our partners, from affiliate programs, shared on our platform (website) , may have applied VAT. If there products are affected with VAT will be informed about that.
What is the cost of the shipping?
The order in UK is free. The shipping will be on next working day from payment is confirmed, except weekends or bank holidays. Our shipping partner is Royal Mail and it takes approximative 3-7 working days from the shipping date.
Also, if you select a product from our affiliate partners we will not be responsible with the transport and can be the possibility to pay for transport.
How long will I need to wait for delivery?
The order will be shipped in next working day after the payment is confirmed. Our shipping partner is Royal Mail and it takes approximative 3-7 working days from the shipping date.
Also, for the shipping products from our affiliate partners, we will not be responsible. The affiliate partners they can have their own shipping rules.
Are the products displayed on the website in stock?
On all our products shows in real time the stock levels. Form different reason if the stock level of a product is not shown, your order will not be charged with the product which is out of stock.
What methods of payment do you accept?
We accept all major credit and debit cards as payment.
Is my payment secure?
Yes, our site and payment system is 100% secure.
What do we do about breakages or damaged items?
Sometimes, it is inevitable some items can get broken in transit. If this happens please email us at within 7 days from delivery date with your order details, including the product codes, quantity and pictures of the damages. Please note that pictures of any damaged items will be required for a refund to be made.